Skills Needed to Effectively Implement Change.
Develop leadership skills by identifying strengths and areas of opportunity.
Analytic
Critical Thinking
Strategic Planning
Leadership
Communication
Respond to questions and feedback proactively without being defensive. Drive accountability at all levels.
Define and share results and data. Provide a timeline and rationale.
Track employee perceptions at critical points in the process. Ensure alignment among leadership team.
Solicit feedback and encourage solutions. Monitor and track metrics and key performance indicators (KPIs).
Practice active listening. Be honest and sincere. Show empathy. Model a growth mindset. Share the ‘why’ behind the change.
121
© 2021 Insite Managed Solutions, LLC. All Rights Reserved. Confidential and Proprietary Information of Insite Managed Solutions, LLC. © 2007-
Powered by FlippingBook