Exercise – Causal Factors
Together we will define Causal Factors and the impact on customers.
Approximately 20 minutes
Each team will be assigned a CTQ
Identify & list all the associated Causal Factors
Identify a presenter
https://360.articulate.com/review/co ntent/0a9c017c-4e02-4dd1-86c8- c28d897f94d5/review
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