The performance management process must be documented
The most common method of addressing a performance result, a documented improvement plan allows for structure in supporting an employee to achieve their results.
Performance Improvement Plans should all utilize the S.M.A.R.T. goals methodology.
Were targets reached?
Yes? Celebrate success!
Timely
Relevant
Attainable
Measurable
Specific
No? Was improvement made?
Yes – Decide if escalation is needed or just a revised plan
No - Escalate with revised plan Repeat in accordance with HR policies until targets met or movement is required
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