PowerPoint Presentation

Insite’s Coaching Methodology: Step 4

Empower your team to create opportunities for personal and professional growth.

Let your employees own their improvement process

OPPORTUNITY

Ask the employee to assess the situation to uncover the performance gap.

STEP 4

• What do you think could have gone better?

Where Do You Think This Broke Down?

Utilize the BEES technique to establish a plan of action: • Behavior – What do you think we could have done better? • Effect – How do you think that impacted the outcome? • Expectation – Going forward, what do you think we should do? • Secure Commitment - Provide timeframe, follow-up method and next steps.

B ehavior E ffect E xpectation S ecure Commitment

1. Explain How 2. Provide Examples and Proper Tools 3. Role Play to Success

• Timeframe • Method of Follow Up • Next Steps