Coaching Agent Personas
The Care Giver
Effective Coaching Strategies
Profile
Priorities: Working to support those at home with OT
Preparation: Know what is going on outside of work and the
while leaving early for “at - home emergencies”
stressors/schedule associated with them
Motivators:
During:
Schedule flexibility and being aware when OT is available
Compliment the Care Givers on their good work and show them that their efforts are appreciated
Communication:
Close/Post coaching:
Be clear where the line is and allow them to manage
Be aware of work life balance and evaluate external
themselves, they will reward you by being flexible
stressors when checking in
when the opportunity comes
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