Optimal Employee Experience Strategy for Your Contact Center

CHECKLIST FOR AN ENJOYABLE, CLEAN & SAFE WORK ENVIRONMENT

Sanitized regularly and stocked with cleaning supplies that are available to all

Designed for comfort in both work and relaxation areas (i.e., comfortable, ergonomic workstations, natural lighting)

Inclusive of places for employees to relax during breaks and/or lunch

Conducive to both one-on-ones, and team meetings

Stocked with the right supplies, both in production and break rooms

Arranged in such a way that private or sensitive conversations can occur with confidentiality, in a safe space

Visually representative of what we say is important • Company values are on display • Visible employee recognition

Safe and secure