PHASE 1: CLIENT ONBOARDING
D igging In Our experts begin by gaining a comprehensive understanding of your current operational processes and areas of focus for improvement. I ndicators Discussion of the goals that matter to your operation and alignment on metrics. V ision We are passionate about helping you to drive success toward your company’s long -term vision. Understanding the bigger picture of your goals and projected direction helps us to be the best partner we can be in bringing your vision to life. E nvironmental Framework We extensively review your business requirements to ensure your Engagement Center has all necessary technology, platforms, user requirements, etc. in place and operative before launch. This is also where we determine important logistics, such as operating hours.
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