PHASE 2: RECRUITMENT
A ssess Our experts work closely with your team to guide the establishment of the specific job roles and descriptions that are needed to optimize your operation. Q uestion Our interview process employs a series of behavior- based questions to evaluate a candidate’s potential to be a high performer in your specific environment. These questions provide a clear picture of the candidate’s true character and how they will approach a variety of unusual or difficult customer interactions. U tilize Utilization of a candidate scorecard provides quantifiable feedback to determine whether an individual is a right match for the role. The scorecard metrics are customized to your unique operations, goals, and your ideal candidate strengths. A lign When aligning on selection of the right candidates, we take a collaborative approach. Our recruitment experts set you up for success by working closely with your team to ensure all staffing requirements are met with ideal the candidates.
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